Job Satisfaction Is Theorized to Decline When the Salesperson's Perception

question 61

Multiple Choice

Job satisfaction is theorized to decline when the salesperson's perception of his/her role is:

• A)inaccurate in terms of the expectations of superiors.
• B)characterized by conflicting demands among role partners that the salesperson cannot possibly resolve.
• C)surrounded by uncertainty due to a lack of information about the expectations and evaluation criteria of superiors and customers.
• D)all of the above.
• E)(b)and (c)only.

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Definitions:

Market Analysis

An in-depth examination of the market conditions for a product or service, including competition, demand, and trends.

Job Analysis

The process of examining and assessing a job's content and the qualifications needed, to determine job requirements and expectations.

Competency-Based Analysis

A method of job analysis aimed at identifying and measuring the specific skills, knowledge, and abilities required to perform a job effectively.