SCENARIO 1-4 an Operations Manager at a Local Distribution and Supply

question 52

Multiple Choice

SCENARIO 1-4 An operations manager at a local distribution and supply warehouse wants to learn more about the major determinants of productivity, absenteeism, turnover and job satisfaction within her department.Although many options are available in gathering this information, she has decided to focus on individual-level, group-level and organization systems-level variables.
Negotiation, conflict, power and politics are ________ variables.

• A)group-level
• B)organization systems-level
• C)individual-level
• D)industry-level
• E)departmental-level

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Definitions:

Tangible Job Detriment

A clear and significant negative impact on one's employment situation, such as demotion, salary reduction, or loss of benefits.

Age Discrimination

Unfair treatment of individuals in employment or other areas based on their age, particularly against older persons.

ADEA

The Age Discrimination in Employment Act of 1967, a U.S. federal law that aims to protect employees 40 years of age and older from workplace discrimination.

Mixed-Motives

In legal and organizational contexts, refers to decisions or actions influenced by both legitimate and illegitimate factors.