Suppose a Sales Manager Is Unhappy with the Performance of Her

question 80

Multiple Choice

Suppose a sales manager is unhappy with the performance of her sales people and attributes this to laziness on their part.Closer scrutiny of the real situation,however,shows that the sales manager has made a "fundamental attribution error." This means that she has

• A)only attended to superficial indicators.
• B)inadequately explored the job satisfaction of the sales people.
• C)merely stereotyped employees.
• D)underestimated the effects of external factors relative to internal factors.
• E)ignored her responsibility in the entire process of not holding workers accountable.

---

Definitions:

Least Squares Regression

A method to estimate the coefficients of a regression line by minimizing the sum of the squares of the differences between observed and predicted values.

Coefficient of Determination

A statistical measure that determines the proportion of variance in the dependent variable predictable from the independent variable(s).

Coefficient of Correlation

This is a statistical measure that calculates the strength and direction of the relationship between two continuous variables.

Pre-Employment Examination

An evaluation or test given to a job applicant before hiring to determine suitability for the position.