Cole's Performance Appraisal Describes His Actions Along a Continuum

question 15

Multiple Choice

Cole's performance appraisal describes his actions along a continuum.For example,when it comes to customer service,he receives a 1 if he regularly ignores customers,a 3 if he regularly greets customers,and a 5 is he regularly greets customers and asks how he can help.It appears Cole is using the ______ method of performance appraisal.

• A)ranking
• B)management by objectives
• C)graphic rating
• D)behavioral anchored rating

---

Definitions:

Several Kinds

A phrase indicating a variety of types or categories within a given group.

Stress

A physical or emotional response to demanding circumstances, leading to a feeling of strain or pressure.

Daily Hassles

Routine challenges of day-to-day life that can contribute to stress, such as traffic, work deadlines, and household chores.

Small But

Referring to something that is minor in size or amount yet holds significance or importance.