Mary Is a New Supervisor Working with a Pre-Existing Staff

question 12

Multiple Choice

Mary is a new supervisor working with a pre-existing staff that has resisted many of the new policies she has put into place.Mary explains to the staff that the new policies are more effective than the old ones because they save time and energy,and allows the staff more time to spend servicing customers.How is Mary overcoming resistance with her staff?

• A)by creating a win-win situation
• B)by creating urgency
• C)by clearly state why the change is needed and how it will affect employees
• D)by developing a positive trust climate for change

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Definitions:

Components

The parts or elements that make up a larger system, product, or structure.

Contract Employee

An individual hired to perform a specific job or task for a designated period, not considered a permanent or long-term employee of the company.

Salaried Employee

An employee who receives a fixed amount of compensation from an employer regularly, typically on a monthly or bi-weekly basis.

Homemaker

An individual responsible for managing household tasks and caring for the family, without receiving formal wages.