What Are the Two Primary Principles of Total Quality Management

question 86

Multiple Choice

What are the two primary principles of Total Quality Management (TQM) ?

• A)Focusing on delivering customer value and continually improving the system and its processes
• B)Focusing on delivering customer value and continually developing new products
• C)Focusing on controlling costs and continually improving the system and its processes
• D)Focusing on controlling costs and continually developing new products

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Definitions:

Office Supplies

Items and materials used in offices for the purpose of maintaining or improving the efficiency and productivity of operations.

Cost Feasibility

An analysis to determine if the financial aspects of a project or plan are viable and sustainable.

Monetary Costs

The explicit costs associated with a transaction, investment, or activity, usually quantifiable in terms of money.

Cost Effectiveness Analysis

A method of evaluating the efficiency and economic impact of different options by comparing their costs and effects, commonly used in healthcare decisions.