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Quality function deployment (QFD) starts by using "voice of the customer" (VOC) data in which of the following matrices?
Company's Policy
Guidelines and rules established by a company to govern its operations, employee behavior, and business dealings.
Legal Complications
Refers to potential legal challenges or issues that may arise during the course of a business operation, transaction, or in personal situations.
News Release
A written statement issued to the media to announce something of interest, such as a new product, event, or piece of information.
Background Information
Essential context or facts needed to fully understand a topic or situation.
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