Adult Statements That Are Examples of Positive Guidance Include Which

question 107

Multiple Choice

Adult statements that are examples of positive guidance include which of the following?

• A)"How can I help you remember this rule?"
• B)"What can we do to make it easier for you to get to bed on time?"
• C)"Let's practice the words you should say when you feel angry."
• D)All of these are correct.

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Definitions:

Servicing Rate

The Servicing Rate is the percentage of a loan amount charged to service a loan, including management of the account, collections, and customer service.

Average Service Time

The mean time taken to complete a service task, often used as a metric in operations management and customer service analysis.

Queue Length

The number of items or people waiting in a line to be processed or serviced.

FCFS

"First Come, First Served," a principle of service priority in which requests are processed in the order that they are received.