Which of the Following Statements Is True of the Internal-Business-Process

question 60

Multiple Choice

Which of the following statements is true of the internal-business-process perspective of a balanced scorecard?

• A) Internal-business-process perspective is composed of three subprocesses: innovation process; learning-and-growth process; and post sales-service process.
• B) Internal-business-process perspective evaluates the profitability of the strategy and the creation of shareholder value.
• C) Internal-business-process improvement targets are often determined after benchmarking against an organization's main competitors standards.
• D) Internal-business-process perspective is composed of three subprocesses: operations process; learning-and-growth process; and post sales-service process.

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Definitions:

Lesions

Abnormal changes in body tissues caused by disease or injury.

Fear And Anger

Basic emotions characterized by specific physiological responses; fear relates to threats, while anger relates to obstacles or injustices.

Cerebral Cortex

The outer layer of the cerebrum in the brain, associated with higher brain functions such as thought, reasoning, and memory.

Primary Motor Cortex

A region of the cerebral cortex involved in planning and executing voluntary movements.