A) Define Emotional Intelligence, List the Five Key Skill Sets

question 40

Essay

a) Define emotional intelligence, list the five key skill sets of EI, and explain its importance to management development.??b) Why is emotional intelligence an exciting notion from a training and development perspective?

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Definitions:

Perception

The process of organizing and interpreting sensory information to make it meaningful.

Absolute Threshold

The minimum stimulus intensity required to detect a stimulus or produce a sensory response in at least 50% of trials, indicating the limits of human sensory perception.

Difference Threshold

The smallest amount of change between two stimuli that a person can detect 50% of the time, also known as the just noticeable difference (JND).

Sensory Adaptation

The process by which sensory receptors become less sensitive to constant stimuli over time, leading to a decrease in sensation.