Baby Care Products Has Just Completed a Very Successful Program

question 29

Essay

Baby Care Products has just completed a very successful program of improving quality in its manufacturing operations. The next step is to improve the operations of its administrative functions, starting with the accounting information system. As the manager of the accounting operations, you are requested to begin a quality improvement program.
Required:
What are some possibilities of finding out about the current status of quality in the accounting system?

Recognize the difference between automatic and deliberate thinking systems.

Understand the concept and examples of mental shortcuts (heuristics).

Explain the effects of cognitive biases on interpersonal attributions and self-perception.

Describe the developmental aspects of cognitive structures and their role in understanding.

---

Definitions:

Goals

Specific outcomes or achievements toward which efforts are directed in a project or activity.

Objectives

Specific, measurable, achievable, relevant, and time-bound goals that are set to guide effort and evaluate progress.

Fixed Unit Price Contract

A contract type where the price for each unit of work is agreed upon before the work begins, regardless of the total cost.

Services

Activities performed by one party for another that do not result in ownership of physical products, often characterized by intangibility, variability, and inseparability.