Nancy, Stella, Ruben, and Enda Are a Transnational Team and Each

question 99

Multiple Choice

Nancy, Stella, Ruben, and Enda are a transnational team and each of them is from a different province. They are tasked with developing strategies for increasing sales to the United States. One day, Nancy receives an email from Enda that says:

Nancy, You forgot to account for the time difference between Calgary and Saskatoon the last time we conference-called. Stella nearly missed the meeting, so don't forget when you schedule the call for next Monday.

Enda

Nancy feels likes she's been chastised when she reads Enda's email and immediately sends a private message to Ruben: "I can't believe how rude Enda is! Who's he to tell me how to do my job?!"

-Clearly, a conflict has emerged here. Which of the following statements is TRUE?

• A)Nancy has jumped to conclusions because, in the absence of nonverbal cues, she cannot tell in what tone Enda intended to convey his message. This is a common source of conflict for virtual teams.
• B)Enda and Nancy are engaged in a cognitive conflict rather than an affective conflict, which means that it is easily resolvable.
• C)While there is both a cognitive and an affective conflict going on in this scenario, the only part of the conflict that needs to be managed is the cognitive part.
• D)While there is both a cognitive and an affective conflict going on in this scenario, the only part of the conflict that needs to be managed is the affective part.
• E)All teams go through a period of conflict during the 'storming' stage. Since this is normal, Nancy should ignore the conflict since it is likely to pass quickly.

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Definitions:

Core Capitalist Countries

Denotes nations that are at the forefront of the global economic system, characterized by strong, developed economies and significant influence over world trade and financial markets.

Peripheral Countries

Nations that are less economically developed with minimal influence in the global economic system, often exploited by more dominant, economically powerful countries.

Taiwan

An island in East Asia, known for its dynamic economy and vibrant democracy, despite complex international status and relations with China.