Which of the Following Is an Example of an Affective

question 80

Multiple Choice

Which of the following is an example of an affective conflict?

• A) two employees having different ideas about how to reach a sales goal
• B) two coworkers disagreeing about the best way to market a new product
• C) two colleagues becoming personally annoyed at each other after a contentious meeting
• D) two managers with conflicting opinions on how best to trim the company's budget
• E) two interns with differing ideas on how to complete a task

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Definitions:

Service Quality

The degree to which a service meets the customer's expectations and reflects the perceived difference between actual service performance and pre-service expectations.

Job Status-Based Rewards

Compensation or recognition given to employees based on their position or rank within an organization.

Seniority-Based Rewards

Compensation or benefits that are determined by the length of time an individual has been with an organization.

Attitudes Towards Money

Individual or collective perceptions and behaviors regarding the use, management, and significance of financial resources.