Routine Business Messages ________

question 88

Multiple Choice

Routine business messages ________.

• A)require you to persuade your audience
• B)necessitate thinking about how to prevent your audience from being upset
• C)can be very lengthy and quite complicated
• D)are never challenging to write
• E)require that you be clear,complete,and respectful

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Definitions:

Silphium Plant

An ancient plant, now possibly extinct, that was used for various culinary and medicinal purposes in the Mediterranean region during classical antiquity.

Pluralistic Ignorance

A situation where the majority of group members privately reject a norm but assume incorrectly that most others accept it.

Diffusion Of Responsibility

An aspect of the bystander effect whereby the presence of others leads to a decreased sense of personal responsibility to act.

Civil Inattention

An unspoken rule governing interactions in public places, whereby individuals briefly notice others before ignoring them.