If You Want a Store to Grant You a Return

question 58

Multiple Choice

If you want a store to grant you a return when it is against their company policy, ________.

• A)there is no point in arguing, as they will never make an exception
• B)get right to the point and refuse to do business with them if they do not comply
• C)this is considered a routine request that does not require persuasive techniques
• D)start spreading bad word of mouth about the store and hope that it gets back to them
• E)explain why the policy should not apply to your situation and demonstrate goodwill and understanding

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Definitions:

Economic Loss

A situation where total costs exceed total revenues, resulting in a negative profit for a business or economy.

Short Run

A period of time during which at least one of a firm's inputs is fixed, affecting the firm's capacity to adjust to demand changes.

Short Run

The short run is a period in economics where at least one factor of production is fixed, limiting the adjustments a firm can make to its inputs.

Average Variable Cost

The total variable cost divided by the quantity of output produced; it shows the cost of producing one more unit of output.