Your Audience Will Be Less Open to Accepting the Bad

question 45

Multiple Choice

Your audience will be less open to accepting the bad news if you ________.

• A) treat them politely
• B) express understanding of their concerns
• C) show respect for them
• D) use the word "you" a lot
• E) employ neutral language

---

Definitions:

Authority

The legitimate power or right granted to an individual or organization to make decisions, issue commands, and enforce obedience.

Situational Control

The ability to adapt leadership style and strategies according to the specific circumstances, context, or environment to effectively manage and influence outcomes.

Fiedler's Contingency Theory

A leadership theory proposing that effective leadership depends on a match between the leader's style of interacting with subordinates and the degree of control and influence in the situation.

Task Structure

The degree to which job and task roles are defined, organized, and executed within an organization, affecting clarity and efficiency.