All of the Following Approaches May Be Appropriate in the Closing

question 59

Multiple Choice

All of the following approaches may be appropriate in the closing to a bad-news message EXCEPT ________.

• A)proposing a solution
• B)proposing an alternative
• C)creating options for future business
• D)focusing on a benefit
• E)apologizing for the bad news

---

Definitions:

Christianity

A monotheistic religion based on the life and teachings of Jesus Christ, emphasizing salvation through faith and the concept of the Trinity.

Liberty

A state of being free within society from oppressive restrictions imposed by authority on one's way of life, behavior, or political views.

Cult Of Domesticity

A prevailing value system among the upper and middle classes during the 19th century in the United States and Britain that emphasized the role of women as custodians of morality and domesticity.

Market Revolution

The major transformation in the 19th century U.S. economy characterized by rapid industrialization, expansion of markets, and significant social changes.