You Run a Computer Repair and Networking Company and Subcontract

question 66

Multiple Choice

You run a computer repair and networking company and subcontract some of your business out to independent computer professionals.
-If you need to tell vendors that their service is poor, ________.

• A)it is unnecessary to convey this news in a sensitive way
• B)this requires more tact than informing clients about bad news
• C)it is best to be blunt to maintain a positive business relationship
• D)handling this badly can result in a disgruntled vendor complaining about you to your customers and competitors
• E)expressing the news sensitively can damage your reputation with other vendors

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Definitions:

Social Relations

Refers to the ways in which individuals interact and form connections with one another, influenced by social structures, norms, and cultural factors.

Sociometer Theory

A theory suggesting that self-esteem is a gauge that measures the quality of our relationships with others and our social acceptance.

Ostracized

describes the act of excluding or ignoring someone from a group or society.

Explorer

An individual who investigates or travels to unfamiliar areas in search of knowledge, adventure, or discoveries.