A Buffer Is an Introductory Sentence or Paragraph That Leads

question 4

True/False

A buffer is an introductory sentence or paragraph that leads up to and softens the bad-news message.

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Definitions:

Traumatic Event

An incident that causes physical, emotional, spiritual, or psychological harm, often resulting in stress or distress.

Crisis Intervention

Immediate and short-term assistance provided to individuals facing acute emotional, mental, or physical distress.

Termination

Termination refers to the process of ending or concluding something, such as a project, employment, or service.

Risk Management

The identification, assessment, and prioritization of risks followed by coordinated efforts to minimize, monitor, and control the probability or impact of unforeseen events.