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Michaela Runs a Dog-Walking Business

question 36

Multiple Choice

Michaela runs a dog-walking business. She has three employees, and she prides herself in maintaining a high level of customer service. She gets about half of her business from last-minute requests. When she receives such a request, she needs to know where her employees are so that she can identify the nearest one who might be able to do the walk. Significantly, she needs this information before she can confirm the walk with the client. Which of the following technologies will help her obtain this information?


Definitions:

Culturally Sensitive

An approach that is aware of and respects the differences in cultures and beliefs, especially in a healthcare context.

LPN/LVN

Licensed Practical Nurse/Licensed Vocational Nurse, a healthcare professional who provides basic nursing care under the direction of registered nurses and physicians.

Nursing Diagnosis

The clinical judgment about individual, family, or community experiences/responses to actual or potential health problems/life processes.

Plan of Care

A detailed, personalized program designed by healthcare professionals to address a patient's specific healthcare needs and goals.

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