The Biggest Measure of IT Success, However, Is Not Whether

question 30

True/False

The biggest measure of IT success, however, is not whether GM's in-house IT function is better than that of outside vendors, but whether it's better than that of its competitors.

---

Definitions:

Forecasting

The process of making predictions about future events based on analysis of historical and current data.

Nonprogrammed Decision Making

A decision-making process that deals with unique, non-routine, and complex problems requiring creative solutions.

Escalation of Commitment

The phenomenon where individuals or organizations continue to invest in a decision despite evidence of its ineffectiveness, often to justify previous investments.

Dollar Cost Averaging

An investment strategy that involves regularly investing a fixed amount of money, regardless of the share price, to reduce the impact of volatility.