Which of the Following Is Not a Customer Touch Point

question 106

Multiple Choice

Which of the following is not a customer touch point?

• A)Telephone contact
• B)E-mail
• C)Websites
• D)Customer visits to a store
• E)None of these-all are touch points

Analyze the doctrine of privity, including its significance, challenges, and the evolution through leading cases.

Understand the concept of human capital and its role in economic development.

Recognize the significance of compensating differentials and how they affect earnings and job choices.

Comprehend the dynamics between executive compensation and the real wage of the average worker in the U.S.

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Definitions:

MU/P Ratio

The ratio of marginal utility (MU) to price (P), used to determine the optimal consumption point where consumer satisfaction per unit of cost is maximized.

Marginal Utility

The heightened benefit received from using one more unit of a good or service.

Marginal Utility Per Dollar

The additional satisfaction obtained from spending one more dollar on a good or service.