If Your Sales Team Shows a Customer's Name Is "Johnny

question 73

Multiple Choice

If your sales team shows a customer's name is "Johnny Smith" but your shipping department says it is "John A.Smith", this is a data __________ issue.

• A)Inconsistency
• B)Isolation
• C)Redundancy
• D)Security

---

Definitions:

Identity Crisis

A period of uncertainty and confusion in which a person's sense of identity becomes insecure, typically due to a change in their expected aims or role in society.

Erik Erikson

A developmental psychologist known for his theory on psychosocial development across the lifespan.

Ego

In Freudian theory, the part of the personality that mediates between the demands of the id, superego, and reality, operating on the reality principle.

Life Stories

involve the narrative accounts that people construct and tell about their lives, which reflect their sense of self and identity.