Customers Are More Empowered Than Ever Because of Social Networking

question 14

True/False

Customers are more empowered than ever because of social networking.

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Definitions:

Meeting Minutes

The written record of the discussions, decisions, and actions taken during a meeting, typically kept for future reference.

Virtual Meetings

Online gatherings where participants use video conferencing software to communicate from different locations.

Reduced Cost

A decrease in expenses or outlays for a business, project, or activity, often achieved through efficiency improvements or budget cuts.

Unproductive Meetings

Gatherings or assemblies that fail to achieve their intended outcomes or objectives, often resulting in wasted time.