Amazon's Basic CRM Strategy Has Always Focused on __________

question 55

Multiple Choice

Amazon's basic CRM strategy has always focused on __________.

• A)Anticipation
• B)Cost
• C)Personalization
• D)Shipping

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Definitions:

Manufacturing Overhead Budget

An estimation of the costs that are not directly attributable to products but are necessary for the manufacturing process, including utilities, depreciation, and maintenance of equipment.

Non-Cash Charges

Expenses reported on the income statement that do not require an actual cash outflow, such as depreciation and amortization.

Depreciation

The systematic allocation of the cost of a tangible asset over its useful life.

Cash Disbursements

The outflow of cash for expenses, such as payments to creditors, operational costs, and investment activities.