The Introduction of New Web-Based Travel Agencies into the Travel

question 91

Multiple Choice

The introduction of new Web-based travel agencies into the travel industry is an example of ____.

• A) disintermediation
• B) corporate consolidation
• C) reintermediation
• D) monopolization

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Definitions:

Forming

The initial stage of team development where members meet and start to work together for the first time, characterized by orientations and positive expectations.

Storming

A phase in group development characterized by conflict and competition, as team members assert their opinions.

Groupthink

A mode of thinking that people engage in when they are deeply involved in a cohesive group, and when members striving for unanimity override their motivation to realistically appraise alternative courses of action; in contrast to group strength, groupthink results in mistakes and failure. Causes of groupthink include the illusion of invulnerability, belief in the inherent morality of the group, rationalization, stereotyping of out-groups, self-censorship, direct pressure, mindguards, and the illusion of unanimity.

Cohesiveness

The quality of forming a united whole, particularly in the context of group dynamics and teamwork.