A Service Offering That Differentiates a Firm from Its Competition

question 86

Multiple Choice

A service offering that differentiates a firm from its competition and provides enhanced value is referred to as a(n) ________.

• A)core service
• B)augmented service
• C)environmental factor
• D)operational factor
• E)disintermediator

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Definitions:

Abstract Thinking

The cognitive ability to understand concepts that are not based on physical reality but rather on ideas or qualities.

Pregnant Women

Refers to females who are in the process of carrying a developing embryo or fetus within their uterus.

Drug Abuse

The misuse of substances, including alcohol and prescription and illegal drugs, leading to health issues or social, personal, and legal problems.

Newborn Baby

An infant that is within the first two to four weeks of life, characterized by rapid developmental changes and adaptation to the external environment.