Voice-Over Internet Protocol (VoIP)systems Enable Salespeople to ________

question 146

Multiple Choice

Voice-over Internet protocol (VoIP) systems enable salespeople to ________.

• A)access data from key partners
• B)deliver text messages to key customers through a short-messaging system
• C)track all aspects of customer interaction
• D)avoid the capital outlay of a CRM system
• E)make and receive phone calls anywhere just as though they were in the office

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Definitions:

Human Resource Management

The strategic approach to the effective management of people in a company or organization, aiming to help the business gain a competitive advantage.

Procurement

Involves the strategic acquisition of necessary goods and services for organizational operations, emphasizing cost-effectiveness and efficiency.

Substitute Products

Goods or services that can serve as replacements for each other; when the price of one goes up, the demand for the other might increase.

Information-Based

Referring to processes, businesses, or systems that primarily rely on data and information to function or provide value.