Which of the Following Is a Finding That Emerged from the Kano

question 7

Multiple Choice

Which of the following is a finding that emerged from the Kano model?

• A) Performance factors are rarely specified by customers.
• B) Excitement factors remain stable throughout the product life cycle.
• C) An increase in the quality of basic factors increases customer satisfaction.
• D) Performance factors are connected to the explicit needs and desires of customers.

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Definitions:

Infant Behaviors

Patterns of actions or responses observed in infants, including reflexes, ways of social interaction, and the development of motor skills.

Separation Anxiety

A psychological condition where an individual experiences excessive fear or anxiety when separated from home or loved ones.

Emotionally Expressive

The capacity or tendency to convey feelings or emotions openly or outwardly.

Infant Sons

Young male children in the earliest period of life, typically from birth to one year.