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When writing a routine reply,you can build goodwill for your company or product by including extensive sales promotion details.
Q1: Goodwill messages may convey congratulations,sympathy,or rejection.
Q6: If you write a bad-news letter instead
Q11: Effective communicators avoid slang in business writing
Q19: Sales letters are effective when specific evidence
Q32: Reserve direct quotation for definitions and for
Q34: When you use the direct plan for
Q48: The way you stand and where you
Q58: Identify the sentence that does not contain
Q77: Identify and define the three probable causes
Q143: You can emphasize an idea by putting