The Final Paragraph of a Routine Request Should Not

question 18

Multiple Choice

The final paragraph of a routine request should not

• A) sound friendly and positive.
• B) offer to reciprocate.
• C) take the reader's cooperation for granted.
• D) state and justify when the information or action is needed.
• E) show appreciation for the assistance to be provided.

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Definitions:

Locus of Control

A person's belief about the extent to which their outcomes are due to their own actions versus external forces.

Internal Control

Processes and procedures implemented by an organization to ensure the integrity of financial and accounting information, promote accountability, and prevent fraud.

External Control

Refers to the belief that one's behavior and outcomes are influenced or dictated by external forces beyond one's personal control.

Interactional Psychology

The psychological approach to understanding human behavior that involves knowing something about the person and about the situation.