Which of the Following Is Not Considered a Persuasive Message

question 25

Multiple Choice

Which of the following is not considered a persuasive message?

• A)convincing a potential customer to contract for your company's services
• B)requesting a meeting with your superior so you can recommend changes to company policy
• C)writing another claim letter when the first one was denied
• D)asking a company to replace a defective product within the warranty period
• E)asking a supervisor to approve a complex project you are proposing

Understand the impact of high conscientiousness and emotional stability on workplace behavior.

Recognize the influence of external locus of control on personal attribution of workplace events.

Identify personality traits associated with safer work behaviors.

Describe the "Big Five" dimensions of personality and their associations with workplace outcomes.

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Definitions:

Credit Terms

Conditions under which credit will be extended to a borrower, including repayment schedule and interest rate.

Collection Agency

A business that pursues payments of debts owed by individuals or businesses.

Overdue Account

An account that has not been paid by the due date, often subject to late fees and penalties.

Invoice

A document issued by a seller to a buyer that lists goods or services provided, their prices, and the total amount owed.