You Should Use the Direct Approach for a Bad-News Message

question 82

Multiple Choice

You should use the direct approach for a bad-news message if

• A)the reader is not likely to have an emotional response.
• B)the reader sent you a persuasive letter,not a routine letter.
• C)the reader is not expecting a negative response.
• D)the negative news involves a significant matter.
• E)you do not have a close relationship with the reader.

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Definitions:

Obstacles to Helping

Factors that inhibit individuals from providing aid or assistance to others in need.

Live Models

Individuals who demonstrate or perform actions in real-time as examples for learners or observers, often used in educational and training contexts.

Filmed Models

Demonstrates techniques or behaviors on video for educational or training purposes.

Public Sphere

A realm of social life where public opinion can be formed.