Products and Brands Cannot Satisfy Consumer Needs and Wants Unless

question 58

True/False

Products and brands cannot satisfy consumer needs and wants unless some behavior occurs.

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Definitions:

Lean Production

A systematic method for waste minimization within a manufacturing system without sacrificing productivity, which can involve the identification and steady elimination of non-value-added activities.

High Interaction

Describes situations or services that require significant direct contact and active participation between individuals, such as customer service or healthcare.

Cross-Trained

Refers to individuals or employees who have been trained in multiple skills or job functions, enhancing their versatility within an organization.

Service Processes

The sequence of steps or actions taken to deliver a service to customers.