Which of the Following Statements Best Describes Smoothing Over the Conflict

question 61

Multiple Choice

Which of the following statements best describes smoothing over the conflict?

• A) It refers to corporate downsizing and tightening of expenses.
• B) It involves managers pretending "we are all one big happy family," and acting like the conflict does not exist.
• C) It refers to actions such as firing, transferring, or having an employee quit.
• D) It involves a manager, observing a conflict between two employees, stepping up and saying, "this is the way it is going to be, and that ends it."
• E) It involves a manager discussing the cause of the conflict.

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Definitions:

Avoidance Response

A behavior that aims to prevent the occurrence of an unpleasant experience or situation by avoiding the stimulus that leads to it.

Unconditioned Response

An innate, involuntary response to a stimulus that happens without any previous education or conditioning.

Rowdy

Behaving in a noisy, disorderly, and often disruptive manner, typically as a part of a group or gathering.

Reinforcement

In psychology, a process by which the likelihood of a behavior is increased through the administration of positive stimuli (rewards) or the removal of negative stimuli.