Harry Is a Senior Manager at Pine and Acorn Consultancy

question 40

Multiple Choice

Harry is a senior manager at Pine and Acorn Consultancy.He has been given the responsibility of introducing and implementing a new performance analysis system for Pine and Acorn's consultants.He has already communicated the change vision to the consultants through various channels,such as the organization's newsletter and Web site,through team meetings and so on.According to John Kotter's eight-step method for leading change,which of the following would be the next step taken by Harry in order to implement the change successfully.

• A) Develop a vision and strategy
• B) Empower broad-based action
• C) Create a guiding coalition
• D) Anchor new approaches in the culture
• E) Generate short-term wins

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Definitions:

Dysfunction

Dysfunction refers to the impaired or abnormal functioning of a system, organ, or mechanism within the body or in social and psychological contexts.

Physical Causes

The underlying biological or natural reasons for a condition, symptom, or phenomenon, opposed to psychological or environmental causes.

Mental Illnesses

A wide range of mental health conditions that affect mood, thinking, and behavior, often requiring medical diagnosis and treatment.

Disrespectful

Showing a lack of respect or courtesy towards others, often characterized by rude behavior or language.