The Concept That Focuses the Organization's Attention on Providing Continuing

question 11

Multiple Choice

The concept that focuses the organization's attention on providing continuing satisfaction and reinforcement to individuals or organizations that are past or current customers is known as _____. 

• A) strategic alliancing
• B) the endless chain
• C) aftermarketing
• D) prospect maintenance

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Definitions:

GABA

Gamma-Aminobutyric Acid, an inhibitory neurotransmitter in the brain that helps regulate neural activity.

Psychological Addiction

A form of addiction characterized by a perceived need to use a substance or engage in an activity to achieve a sense of satisfaction or to avoid discomfort, without the physiological dependence associated with substance abuse.

Caffeine

A stimulant compound found in coffee, tea, and various beverages and products, known for its effects on increasing alertness and decreasing fatigue.

Stimulant

A substance that raises levels of physiological or nervous activity in the body.