Which of the Following Explains the Reason That the Definition

question 72

Multiple Choice

Which of the following explains the reason that the definition of what constitutes good service quality is difficult?

• A) Services are not labor intensive.
• B) Services are examined objectively.
• C) Service quality is measured against performance.
• D) Service quality is measured against standards.

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Definitions:

Mineral Resource

Natural concentrations of minerals or, in some cases, organic material, that can be extracted and processed into useful products at a profit.

Diamonds

A hard, precious stone made of crystalline carbon, renowned for its brilliance and often used in jewelry.

Yellowknife

The capital city of the Northwest Territories, Canada, known for its Indigenous culture, northern lights, and as a gateway to outdoor adventures.

Zinc

A metallic element used extensively in metal alloys and as protective coatings for iron and steel to prevent corrosion.