Examlex
"Delivering on promises" relates to which of the following dimensions of service quality?
Sources of Vulnerability
Factors or situations that increase the susceptibility of individuals or systems to harm or damage.
Psychological Wounds
Emotional damage or trauma resulting from distressing experiences, affecting an individual's mental health and functioning.
Triggered
Describes a response activated by a specific stimulus, often resulting in emotional or psychological distress.
Individuation
A psychological process in which an individual becomes distinct and differentiated from others, often associated with the work of Carl Jung.
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