Which of the Following Quality Gurus Led the Movement in TQM

question 18

Multiple Choice

Which of the following quality gurus led the movement in TQM?

• A) W. Edwards Deming
• B) Armand V. Feigenbaum
• C) Genichi Taguchi
• D) Steven Kerr

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Definitions:

Housekeeping Services

Housekeeping services refer to the professional cleaning and maintenance of homes, hotels, and other establishments to ensure a clean, orderly, and sanitary environment.

Confidential Information

Sensitive information meant to be kept secret or private between specific individuals or groups.

Secure System

A computing environment that uses safeguards and protective measures to mitigate risks to data and software.

Viral Marketing

A marketing strategy that focuses on spreading information and opinions about a product or service from person to person, especially by using unconventional means like the Internet or email, to influence the behavior of a large population.