Current Use of Sentiment Analysis in Voice of the Customer

question 19

True/False

Current use of sentiment analysis in voice of the customer applications allows companies to change their products or services in real time in response to customer sentiment.

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Definitions:

Own Bosses

A term used to describe individuals who run their own businesses, making decisions independently rather than working for someone else as an employee.

Entrepreneurship

The act of starting, developing, and managing a business venture along with its risks in order to make a profit and innovate.

Launch

The initiation or start of a project, product, or service.

Economic Independence

The state of having sufficient personal wealth to live, without having to work actively for basic necessities.