Voice of Customer (VOC) Applications Track and Resolve Business Process

question 29

True/False

Voice of customer (VOC) applications track and resolve business process and usability obstacles for a Web site.

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Definitions:

Agricultural Adjustment Administration

A New Deal agency created in 1933 to boost agricultural prices by reducing surpluses. It paid farmers to cut production of staple crops.

Central Purpose

The primary or most important goal, aim, or objective of an organization, movement, or strategy.

Social Security

A government program designed to provide financial assistance to the elderly, disabled, and survivors through retirement benefits, disability insurance, and survivors' benefits.

Original Legislation

Laws or legal acts that are introduced for the first time by a legislative body.