Candace Hopes to Get a Job with the U

question 58

Multiple Choice

Candace hopes to get a job with the U.S. Foreign Service, serving as a liaison between an overseas embassy and the local population. She has an uncanny ability with languages, but if she wants to function well in her dream job, she also needs to be

• A) open-minded, flexible, and a good listener.
• B) reliable, detail-oriented, and unchanging.
• C) flamboyant, articulate, and irrepressible.
• D) easy to train and a good rule-follower.
• E) creative, fearless, and original.

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Definitions:

Direct Close

An explicit type of closing wherein the salesperson asks the customer for a decision in a straight-forward, candid manner.

Sales Negotiations

The process of discussions between the buyer and seller aimed at reaching a mutually beneficial agreement on terms.

Cost and Quality

The relationship between the expense of a product or service and its level of excellence or worth, often a key consideration in consumer purchasing decisions.

Minor-Points Close

A close in which the salesperson asks the prospect to make a low-risk decision on a minor element of a product.