Which of the Following Must Be Avoided When Responding to Multiple

question 12

Multiple Choice

Which of the following must be avoided when responding to multiple questions?

• A) Most answers to questions benefit from a direct organization.
• B) In case of multiple questions, list answers to questions in order of their importance, not their order in the original message.
• C) Build goodwill by opening the message with a positive response.
• D) If your response is not controversial, begin with a direct answer.
• E) You should end your message with a friendly closing and contact information, if applicable.

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Definitions:

Positive Emphasis

The practice of focusing on positive aspects or strengths in communication or presentation to influence perception or behavior.

Etiquette

The set of conventional rules of personal behavior in polite society, often in a specific professional or social setting.

"You" Attitude

A communication style that focuses on and prioritizes the audience's needs and interests.

Ms.

"Ms." is a title used before a woman's surname or full name to address her without specifying her marital status.