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Your bid to set up the computer system at Evergreen, a small local business, was accepted. Today you found out that the software that Evergreen's systems require just had a price increase, so your bid will need to increase to reflect this change.
-Including which of the following in your message communicating the price increase to Evergreen will best ensure that your audience will accept the bad news?
Superiority Complex
A psychological defense mechanism in which an individual's feelings of superiority are exaggerated, often to mask feelings of inferiority.
Defence Mechanisms
Unconscious psychological strategies used to cope with reality and maintain self-image by reducing anxiety arising from unacceptable thoughts or feelings.
Reciprocal Determinism
A concept in psychology that suggests a person's behavior both influences and is influenced by personal factors and the social environment.
Mutual Dependency
A condition in which two or more entities rely on each other equally for resources, support, or existence.
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