Evaluating a Bad-News Message ________

question 3

Multiple Choice

Evaluating a bad-news message ________.

• A)is a good idea,but not vital
• B)involves only the typical evaluating questions that should be used to evaluate any type of message
• C)is less important than it is for other types of messages,as there is nothing you can do to alter the fact that your audience won't be receptive to bad news
• D)should include determining if the message communicates a sense of goodwill to the audience and whether it will achieve a good business result
• E)should only be done if there is time to spare,since bad-news messages are often very time sensitive

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Definitions:

Expectancy Theory

A hypothesis in motivational theory stating that the strength of an individual's motivation to perform a particular action is determined by their expectation that the action will lead to a specific outcome and the value they place on that outcome.

Required Task

The responsibilities and duties assigned to an employee as part of their job role.

Organizational Justice

The perception of fairness within an organization, influencing employee satisfaction, motivation, and productivity.

Distributive Justice

The perceived fairness in the allocation of resources or rewards among individuals or groups within a society or organization.