Flint Has Been Assigned the Task of Reconfiguring All the Digital

question 40

Multiple Choice

Flint has been assigned the task of reconfiguring all the digital projectors in his office building. He knows Ellie had to do this two years ago, and he remembers that she was crying in frustration and almost resigned because of complications and a lack of cooperation that hindered her ability to do the job properly. This is an example of Flint taking ________ into account.

• A) emotional cues
• B) instrumentality
• C) verbal persuasion
• D) vicarious experiences
• E) past accomplishments

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Definitions:

Digital Natives

Individuals who have grown up with access to digital technology from an early age, making them proficient with digital devices and the internet.

Consumer's Point

The perspective or viewpoint of consumers regarding a product, service, or brand, influenced by their needs, preferences, and experiences.

Business Process

A collection of linked tasks which find their end in the delivery of a service or product to a client.

Generation X

A demographic cohort following the Baby Boomers, typically defined as individuals born from the early-to-mid 1960s to the early 1980s.