Rocco Has Been Asked to Set Some Effective Goals for the Workers

question 35

Multiple Choice

Rocco has been asked to set some effective goals for the workers in his sales department. Rocco wants to get the best performance out of his team that he can, because he is being evaluated on how well they do. How should Rocco go about determining the goals for his team?

• A) allow the team to have autonomy and ownership by letting them set their own goals
• B) set the goals beyond what people can actually do, so they go above and beyond in trying
• C) keep the goals very broad and general, allowing them to evolve as market conditions fluctuate
• D) make the goals very specific, stating exactly how many sales he wants and when he wants them
• E) show his faith in the team by asking them to do their very best, because that's all he can ask of them

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