The Managers at Telstar, a Public Relations Firm, Have Noticed

question 64

Multiple Choice

The managers at Telstar, a public relations firm, have noticed that the employees are not team players and are primarily focused on achieving individual goals. Management wants to change this attitude and works to create a reward system in which all group members would receive exactly the same outcome, regardless of their individual productivity levels, to promote their ability to work effectively in groups. Which of the following allocation norms would you recommend for this purpose?

• A) standard norm
• B) consensus norm
• C) equity norm
• D) equality norm
• E) propensity norm

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Definitions:

Preventive Maintenance

Maintenance activities performed on equipment and facilities to prevent potential problems and ensure smooth functioning.

Selling Price

The amount of money charged for a product or service, ultimately determining the revenue generated from sales.

Service Hours

The total hours of service provided by a business, often used as a basis for allocating service department costs to producing departments.

Economic Value

The value of an asset deriving from its ability to generate income or utility.