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A group of friends decided to start their own custom clothing firm with the resources and abilities they have. Steven is really good at applying formulas to solve complex problems that involve numbers. Bobby excels at combining specific data into general conclusions. Richie is able to study stock market data and predict how the market fluctuations will affect an industry. These people believe that they can build a great future, and they are working hard toward their goals. From the information given, it can be concluded that Steven has high ability in the area of
Total Shopping Experience
The complete range of experiences a customer encounters while discovering, purchasing, and using a product or service, emphasizing satisfaction and engagement.
Product Expectation
The anticipated performance or utility a customer expects from a product or service.
Relationship Selling Stage
A phase in the sales process where building and maintaining a positive relationship with the customer is emphasized to facilitate ongoing business.
Trial Close
A question that checks the attitude and understanding of your prospect in regards to the sales presentation or its elements.
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